❓ Frequently Asked Questions (FAQs)

1. What products do you offer?

We offer trend-forward clothing for men and women, including casual wear, festive outfits, and accessories — all designed for comfort, quality, and style.

2. How can I place an order?

Simply browse our website, select your items, choose your size and quantity, and proceed to checkout. You can pay via online payment methods or Cash on Delivery (COD).

3. What payment methods are available?

We accept:

• bKash / Nagad / Rocket
• Credit/Debit cards (Visa, Mastercard, etc.)
• Cash on Delivery (COD) within Bangladesh

4. How long does shipping take?

• Standard delivery: 2–5 business days depending on your location.
• Processing time: 1–2 business days after payment confirmation.
• Delivery may take longer during high-demand periods or public holidays.

5. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor its status.

6. Do you offer returns or exchanges?

Yes. You can request an exchange within 3 days of receiving your order if the item is unused, unwashed, and in original condition.

• Returns or exchanges are not available for discounted or clearance items.
• For wrong or damaged items, contact us immediately with photos for replacement.

7. Are the products true to size?

We provide detailed size guides for each product. Please check the size chart before ordering. Slight variations may occur depending on fabric or design.

8. Do you offer international shipping?

Currently, we primarily ship within Bangladesh. For international orders, please contact us at support@amamfashion.net to check availability and rates.

9. How can I contact customer support?

You can reach us via:
📧 Email: support@amamfashion.net
📞 Phone: 01701-932429
📱 Social Media: [Instagram / Facebook / TikTok: @amamfashionbd]

10. How often do you launch new collections?

We bring fresh, on-trend collections regularly, so make sure to follow us on social media or subscribe to our newsletter to stay updated.